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Privacy

Privacy policy Apollanja Shopping and applicable to the following website(s):

  • www.hetspirituelewarenhuis.nl 
  • www.apollanjacrystals.nl
  • www.spirituelemuziek.nl
  • www.edelstenenwinkel.com
  • www.wittesalie.nl
  • www.meditatiekussens.info
  • www.pendels.info
  • www.glazenbollen.com
  • www.geneeskrachtigestenen.nl
  • www.abaloneschelpen.nl
  • www.aurasprays.nl
  • www.edelstenenkopen.nl
  • www.spirituelewinkel.frl
  • www.apollanja.nl
  • www.inspiratie.info


About our privacy policy

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Apollanja Shopping cares deeply about your privacy. We therefore only process data that we need for (improving) our services and treat the information collected about you and your use of our services with care. We never make your data available to third parties for commercial purposes.

This privacy policy applies to the use of the Apollanja Shopping website and the services accessed on it.

The effective date for the validity of these terms see date at the end, with the publication of a new version, the validity of all previous versions expires.

This privacy policy describes what data about you is collected by us, what this data is used for and with whom and under what conditions, if any, this data may be shared with third parties. We also explain to you in what way we store your data and how we protect your data from misuse and what rights you have in relation to the personal data you provide to us.

If you have any questions about our privacy policy, please contact our privacy contact, you will find the contact information at the end of our privacy policy.

About data processing

Below you can read how we process your data, where we store it (or have it stored), which security techniques we use and to whom the data can be viewed.

Shopping software

Opencart

Our online store is developed with software from Opencart.  Personal information that you make available to us for the purpose of our service, is not shared with this party. Opencart does not have access to your data.

You can/need not create (customer) accounts with us when placing an order.

Newsletters

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Inboxify

Apollanja Shopping uses INBOXIFY, a third-party provider of newsletters originating and handling Apollanja Shopping. All confirmation emails you receive from us regarding newsletter sign-ups are sent through INBOXIFY's servers. INBOXIFY will never use your name and email address for its own purposes. At the bottom of every newsletter email sent automatically through INBOXIFY you will see the 'unsubscribe' link. If you click on this you will no longer receive Newsletter email from us. Your personal data (only Name and Email address) are stored securely by INBOXIFY. INBOXIFY uses cookies and other Internet technologies that provide insight into whether emails are opened and read. This data is for the use of Apollanja Shopping only and is not shared with third parties.

Email traffic

We use the services of Realhosting, Gmail and Strato for our regular business email traffic. These parties have taken appropriate technical and organizational measures to prevent abuse, loss and corruption of your and our data as much as possible. All do not have access to our mailbox and we treat all our email traffic confidentially.

Payment processors

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Buckaroo

For handling (part of) the payments in our online store we use the platform of Buckaroo. Buckaroo processes your name, address and place of residence and your payment information such as your bank account or credit card number. Buckaroo has taken appropriate technical and organizational measures to protect your personal data. Buckaroo reserves the right to use your data to further improve the service and, in the context thereof, to share (anonymized) data with third parties. Buckaroo shares, in the case of an application for a deferred payment (credit facility), personal data and information relating to your financial position with credit rating agencies. All of the above guarantees regarding the protection of your personal data also apply to those parts of Buckaroo's services for which they engage third parties. Buckaroo will not retain your data longer than permitted under the legal time limits.

PAYPAL

For handling payments in our online store we use the platform of PAYPAL. The data processed by PAYPAL can be found here: https://www.paypal.com/nl/webapps/mpp/ua/privacy-prev. Apollanja Shopping uses only the data necessary to verify payments, payouts and refunds made via PAYPAL. Furthermore, your data from the a PAYPAL payment are not used by us.

Mollie

For handling (part of) the payments in our online store we use the platform of Mollie. Mollie processes your name, address and place of residence and your payment information such as your bank account or credit card number. Mollie has taken appropriate technical and organizational measures to protect your personal data. Mollie reserves the right to use your data to further improve the service and, as part of this, share (anonymized) data with third parties. Mollie shares, in the case of an application for a deferred payment (credit facility), personal data and information relating to your financial position with credit rating agencies. All of the above guarantees regarding the protection of your personal data also apply to those parts of Mollie's services for which it engages third parties. Mollie will not retain your data longer than permitted under the legal time limits.

Reviews

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WebwinkelKeur.nl

We collect reviews through the platform of WebwinkelKeur. If you leave a review through WebwinkelKeur you are required to provide your name, city and email address. WebwinkelKeur shares this information with us so we can link the review to your order. WebwinkelKeur also publishes your name and place of residence on its own website. In some cases WebwinkelKeur may contact you to explain your review. In case we invite you to leave a review we share your name and email address with WebwinkelKeur. They use this information for the sole purpose of inviting you to leave a review. WebwinkelKeur has taken appropriate technical and organizational measures to protect your personal data. WebwinkelKeur reserves the right to use third parties for the provision of services, for this we have given permission to WebwinkelKeur. All the above guarantees regarding the protection of your personal data also apply to those parts of the service for which WebwinkelKeur engages third parties.

Stamped

We collect article reviews through the platform of Stamped. If you provide a review at our invitation then you are not required to provide your personal data other than your email address. Stamped shares this data with us so that we can link the review to the article in question on our website(s). These are displayed there with the article. In case we invite you to leave a review, we share your name and email address with Stamped. They only use this data for the purpose of inviting you to leave a review. Stamped has taken appropriate technical and organizational measures to protect your personal data.

Customer Service

You can call, whatsap and chat with us via our website. This data is not stored or recorded beyond what is necessary to handle the reason for contacting us.

Social media

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If you ask us a question via Facebook/Instagram and we see that question come up, we will store that message and your information you provided there in our Social Media account. This allows us to respond to your message. Once your question is resolved, the data is deleted by us.

Shipping and logistics

PostNL

If you place an order with us, it is our job to get your package delivered to you. We use the services of PostNL to carry out the deliveries. This requires us to share your name, address, place of residence and email address with PostNL. PostNL uses this data solely for the purpose of executing the agreement. In the event that PostNL engages subcontractors, PostNL will also make your information available to these parties.

DPD

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When you place an order with us, our job is to get your package delivered to you. We use the services of DPD to carry out the deliveries. It is therefore necessary for us to share your name, address, place of residence and e-mail address with DPD. DPD only uses these data for the purpose of executing the agreement. In the event that DPD engages subcontractors, DPD will also make your data available to these parties.

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DHL

When you place an order with us, our job is to get your package delivered to you. We use the services of DHL to make the deliveries. This requires us to share your name, address, place of residence and email address with DHL. DHL only uses this data for the purpose of executing the contract. In the event that DHL engages subcontractors, DHL also makes your data available to these parties.

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Billing and accounting

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SNELSTART

For our record keeping and bookkeeping, we use the services of SNELSTART. We share your name, address and residence information and details related to your order. These details are used to administer sales invoices. Your personal data is transmitted and stored in a protected manner. SNELSTART is bound to secrecy and will treat your data confidentially. SNELSTART does not use your personal data for purposes other than those described above.

External sales channels

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NVT

Purpose of data processing

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General purpose of processing

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We use your data solely for the purpose of providing our services. That is, the purpose of processing is always directly related to the order you provide. We do not use your data for (targeted) marketing. If you share data with us and we use this data - other than at your request - to contact you at a later time, we will ask you explicit permission to do so. Your data will not be shared with third parties other than to meet accounting and other administrative obligations. These third parties are all bound to confidentiality under the agreement between them and us or an oath or legal obligation.

Automatically Collected Data

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Data automatically collected by our website is processed for the purpose of further improving our services. This data (for example, your IP address, web browser and Operating System) is not personal data.

Cooperation with tax and criminal investigations

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In appropriate cases, Apollanja Shopping may be required by law to share your data in connection with governmental tax or criminal investigations. In such a case, we are compelled to share your data, but we will oppose this within the possibilities afforded to us by law.

Retention periods

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We only retain your name and email address for the purpose of sending and registering to and unsubscribing from Newsletters at Inboxyfy. One year after your unsubscription, your name and email address will be completely deleted.

According to applicable administrative obligations, we have to keep invoices and order and order data with your (personal) data, we will therefore keep this data for as long as the applicable term runs.

Your rights

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Under the applicable Dutch and European legislation you, as a data subject, have certain rights with respect to the personal data processed by or on behalf of us. We explain below which rights these are and how you can invoke these rights.

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In principle, to prevent misuse, we send copies and transcripts of your data only to your e-mail address already known to us. In the event that you wish to receive the data at a different e-mail address or, for example, by post, we will ask you to identify yourself. We keep records of processed requests; in the case of forgetting requests, we administer anonymized data. You will receive all transcripts and copies of data in the machine-readable data format we use within our systems.

You have the right to file a complaint with the Personal Data Authority at any time if you suspect that we are using your personal data in an inappropriate way.

Right of inspection

You always have the right to inspect the data we process (or have processed) that relates to your person or can be traced back to you. You can make a request to this effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you a copy of all data with a list of the processors holding this data, indicating the category under which we have stored this data, at the e-mail address known to us.

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Rectification right

You always have the right to have the data that we process (or have processed) and that relate to your person or can be traced back to you amended. You can make a request to this effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you a confirmation at the e-mail address known to us that the data has been adjusted.

Right to restrict processing

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You always have the right to restrict the data we process (or have processed) that relates to your person or is traceable to you. You can make a request to this effect to our privacy contact. You will then receive a response to your request within 30 days. If your request is granted, we will send you a confirmation at the email address known to us that the data will no longer be processed until you lift the restriction.

Right of portability

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You always have the right to have the data we process (or have processed) that relates to your person or can be traced back to you, carried out by another party. You can make a request to this effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you, at the e-mail address known to us, copies or transcripts of all data about you that we have processed or have processed on our behalf by other processors or third parties. In all likelihood, we will no longer be able to continue providing services in such a case, as the secure interconnection of data files can then no longer be guaranteed.

Right of objection and other rights

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You have, in appropriate cases, the right to object to the processing of your personal data by or on behalf of Apollanja Shopping. If you object, we will immediately cease data processing pending the resolution of your objection. If your objection is well-founded, we will provide you with copies and/or copies of data that we process (or have processed) and will then permanently cease processing. You also have the right not to be subjected to automated individual decision-making or profiling. We do not process your data in such a way that this right applies. If you believe that it does, please contact our contact person for privacy matters.

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Modifications to the Privacy Policy

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We reserve the right to change our privacy policy at any time. However, you will always find the most recent version on this page. If the new privacy policy affects the way we process data already collected about you, we will notify you by email.

Contact details.

Apollanja Shopping
part of Apollanja VOF
Jongemastraat 13  8701JA
Bolsward The Netherlands
T 0515 5700 287
E winkel@apollanja.nl
Contact person for privacy matters Martin Krol
Version 2023-08-16